Colours & Finishes: Frequently Asked Questions
Below you'll find answers to some frequently asked questions regarding the new Zehnder Colour chart
Below you'll find answers to some frequently asked questions regarding the new Zehnder Colour chart
Question: How do I select a gloss or matt finish for my radiator?
Answer: All gloss finishes are indicated in this colour chart with both the wording ‘Gloss’ and a diamond icon.
For example, if you choose to place an order in the finish Jet Black, this has a gloss finish as shown below. When ordering this finish please use the colour code 9005.
All matt finishes are indicated in this colour chart with the wording ‘Matt’. These finishes do not have the diamond icon.
For example, if you choose to place an order in the finish Reseda Green, this has a matt finish as shown below.
When ordering this finish please use the colour code 6211.
Question: Are there additional costs for colours from the Zehnder Colour chart?
Answer: All colours in their standard finishes featured in the Zehnder colour chart incur a 25% surcharge.
Question: Can I have radiator made in a colour that is not in the Zehnder Colour Chart?
Answer: Colours (in the RAL and NCS colour ranges) and/or finishes which are not included in the Zehnder colour chart incur a RRP surcharge (in addition to the coloured price) of £330 (excluding VAT) per radiator.
Question: Can I order a product in gloss if it doesn’t have the diamond symbol?
Answer: Yes, this is possible in most cases. Please contact our customer service team to discuss which finishes can be made as gloss.
However, please note that as this is a finish outside of the Zehnder colour chart an RRP surcharge (in addition to the coloured price) of £330 (excluding VAT) per radiator is applied.
You will also need to highlight the request for gloss when placing your order.
Question: Colour matching service
Answer: We are pleased to continue our colour matching service on a selected range of products.
As with all colour matching services, every colour is unique meaning prices are only available on application.
Please note: colour matching is only available on products that are stocked in white.
All we require is a sample of the colour you want and we can then advise the closest match.
There will be a small charge (< £10) to organise each proof but you can then be happy you have the precise colour.
Contact a member of our sales team for prices and lead times.